As these products are so exclusive and rare in the United Kingdom, we import them from abroad. The estimated delivery time ranges from 5 to 10 business days, depending on your location. All orders include a tracking link so you can monitor the delivery to your address. The tracking code will be sent directly to your registered email address within 48 hours.

1. Vellerin offers a 12-month warranty from the date of receipt for all items purchased on our website, subject to applicable terms. Read more under Warranty.

2. At Vellerin, we value product quality and excellence; therefore, we ask that you notify us via email regarding any defects (within the warranty period) so that we can arrange for an exchange or repair.

Your security is our priority. All payments are processed securely through our trusted payment provider, keeping your personal and payment information protected. Card payments are subject to security and fraud-prevention checks for your peace of mind.